Drivers Representation & Advocacy (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Data We Collect

• • Name
  • Contact details (email, phone number, address)
  • Driver licence details
  • Casework or correspondence history

2. How We Use Your Data

• We collect and use your data for the following purposes:
  • To assist with licence applications or reviews
  • To communicate with you about your case
  • To maintain accurate records

3. Lawful Basis for Processing

• We process personal data under:
  • Legitimate interests: to provide services relevant to our mission
  • Legal obligation: where required to comply with law

4. Data Sharing

• We do not sell or rent your data. We may share it with:
  • Legal authorities, if legally required
  • Licensing bodies, only with your consent
  • Other third-party organisations, only with your consent

5. Data Storage

Your data is stored securely in encrypted, access-controlled systems. We retain data for no longer than necessary.

6. Your Rights

• You have the right to:
  • Access your data
  • Request correction or deletion
  • Object to processing
  • Lodge a complaint with the ICO

7. Contact Us

If you have any questions about this policy, contact: Drivers Support & Advocacy Registered office address: 5 Brayford Square, London, England, E1 0SG. Email: [email protected].
This policy is reviewed annually and updated where necessary.